The primary reason that OSBuilder was developed, was to bring automation into my Office Servicing process. I have tried to keep things as open as possible, and have spent hours in the development of OSBuilder. In addition, I have spent additional hours in Documentation online, and sharing my knowledge through Twitter and speaking at User Groups. Everyone using OSBuilder should have a good knowledge of Windows Imaging and a working knowledge of PowerShell. If you do run into issues, feel free to reach out to me but you will need to do a fair amount of troubleshooting as a way to "give back".